Monday, December 19, 2016

Outlook Calendaring Integration Application: A Way to Effectively Coordinate and Integrate Multiple Calendars with JIS Docket Information

By Anethia Brewer, Court Administrator, 54A District Court


In an effort to address a number of challenges affecting Michigan Courts, JIS reached out to courts and sought information on what could be done to assist in streamlining court processes.  One item identified as a common issue across courts was the duplicate entry into multiple calendars being performed when hearings were scheduled.   A quick solution to help courts be more effective and efficient in their work was to develop a calendar integration application to display a judge’s calendar from the case management system in Outlook, or on a mobile device, without double entry.  The calendar integration functionality has been developed and tested in a test environment, as well as in the “live” JIS environment in 54A District Court.


Currently, many courts are entering hearing dates in JIS and Outlook.  When hearing dates change, both calendars must be updated.  With this new integration, the extra steps and time necessary to accurately maintain duplicate calendars can be eliminated.  In district court probation, when a probation violation arraignment or a probation violation hearing is scheduled in JIS, staff must go into their Outlook calendar and enter the same information on personal or shared calendars.  Having the calendar integration program and using the overlay feature eliminates the need for that double-entry by placing those court hearings directly onto staff calendars at the time they are scheduled.  For probation departments that schedule presentence interview appointments and appointments to review orders in the case-management system, the calendar integration program simultaneously places those appointments onto the probation officer’s Outlook calendar, effectively blocking out those time slots to prevent being double booked.

Again, this eliminates the redundant manual entry.  Not only does the program save time, but it also reduces human error by automatically placing events on your calendar as they are scheduled. Previously, it would have been possible to forget to put the appointment/court hearing on your calendar, or put it at the wrong time and/or date.

Mobile device calendar sharing has been tested by Judge Hugh B. Clarke, Jr. to review his docket at any time, from any place.  His Outlook calendar shares docket information in “grouped” or “ungrouped: form.  With “grouped” entries, all hearings of the same type (i.e. motion hearing) scheduled at the same time will display as one appointment, with individual case details in the body.

GROUPED CALENDAR



UNGROUPED CALENDAR
Ungrouped entries will display all scheduled hearings and events as separate appointments.  There is also the ability to e-mail specific appointments out of the office to other related personnel.  Once accepted on the receiving end, appointments will automatically append to the receivers Outlook calendar; however, if a change is made, manual updating is required.

For those interested in the calendar-sharing application, setup and instructions are easy to follow via MCAP.  Once a professional ID (Bar #, PO #) has been determined and set up, the calendar is shared via e-mail and allows for a quick switch between daily, work week, or monthly view—all features currently available.  The calendar integration functionality does not change your normal scheduling process in the JIS application.  The only difference is the person scheduling the hearing will no longer need to make a separate entry in the Outlook calendar as it is done automatically by the system.  

Other key benefits include:
  • All nonpublic information is automatically suppressed
  • calendar refreshes every 30 minutes
  • up to five parties will display per case
  • viewing of multiple calendars on one screen
  • searchable name feature
In the future, the 54A District Court plans to continue testing with local law enforcement officers by sending informal hearing appointments via e-mail when they are listed as an arresting officer.  The system allows the court to require an electronic response upon receipt, thereby creating a log that could replace the need for paper/manual subpoenas. 

The Court felt honored to be asked to pilot and test the calendar integration application.  During several phone conferences, we offered several suggestions for application improvements that were used by JIS to develop the service. 

If you have additional questions about how our court is using this service, please contact me at anethia.brewer@lansingmi.gov.

Editor’s Note:  JIS reports that, as of December 14, this service is already in use in 19 courts statewide.  If you’d like more information about implementing this service in your court, please contact jis@courts.mi.gov.


Anethia O. Brewer earned her B.A. in Public Administration from Eastern Michigan University, her M.A. from Michigan State University, and has served as court administrator for the 54A District Court since May of 2008.  Prior to her current position, she served as court administrator for the 55th District Court in Ingham County from May of 2004 to May of 2008, and as deputy court administrator for 12th District Court in Jackson County from October of 1995 until May of 2004.  Ms. Brewer is a member of the National Association for Court Management (NACM) and the Michigan Court Administrators Association (MCAA).